Care that scales with you.
Free for families. Affordable for solo providers. Real for full practices. HIPAA-aligned encryption at every tier.
Free
For caregivers + families managing one person.
Sign up free
- 1 patient
- Medication tracking
- Refill reminders (email)
- Up to 5 appointments tracked
- Provider directory lookup
- Patient-portal sharing
Pro
For solo providers who see patients directly.
14-day trial
Start 14-day free trial- Unlimited patients
- Refill workflow (prescriber + pharmacy)
- Refill reminders (email + SMS)
- Appointment + session notes
- Patient + provider messaging
- Calendar subscription (iCal)
- Audit log + sign-in events
- Email support within 1 business day
Practice
For multi-provider practices and clinics.
14-day trial
Talk to Joseph- Everything in Pro
- Up to 10 providers
- Multi-workspace (clinic + home)
- Shift handoff notes
- Bulk CSV patient import
- Custom roles + permissions
- Priority support + onboarding call
- BAA-eligible (HIPAA)
2.9% + 30¢ per cash-pay visit.
Charged on top of Stripe processing fees when patients pay through Helix. Optional — only collected when you accept cash payments through the platform.
Common questions.
Is Helix HIPAA-compliant?
Helix encrypts PHI at rest and in transit per HIPAA §164.312 standards. We sign BAAs at the Practice tier with healthcare entities. All vendors (Anthropic, Resend, Twilio, Stripe, Plaid) we route data through have BAAs.
How does the cash-pay fee work?
Optional. Only charged when you collect cash-pay through Helix's integrated checkout. 2.9% + 30¢ on top of Stripe's processing fee — equivalent to most patient-portal payment add-ons.
Can I switch from Pro to Practice?
Yes. Upgrades are pro-rated. Provider data carries over; you can invite up to 10 providers under the Practice plan.
What if I have more than 10 providers?
Email us. We can quote an Enterprise tier with the same per-provider pricing model + custom contract terms.
Do families need to pay anything?
No. The Free tier is free forever for families and caregivers managing 1 patient. Most family-side users never need a paid plan.
When does the provider tier launch publicly?
Currently in private preview. Email hello@orvica.co for early access. Public launch when the provider workflow is fully tested in production.