Helix · for verified prescribers
The lightweight workspace your patients already use.
Most of your patients are already coordinating with their families in Helix. When you join a patient's workspace as a verified prescriber, you see the same medication list, the same appointment timeline, and a structured message thread instead of phone tag.
How verification works
- NPI lookup against the NPPES registry — your name must match the registry record
- Provider taxonomy must be a prescriber-class code
- One-time email verification + 2FA mandatory for the lifetime of the account
- Business Associate Agreement (BAA) on file before any PHI is ingested
What you can do today
- Read-only view of the patient's medication list, refill cadence, and adherence log
- Structured refill workflow: review requests, mark them sent to pharmacy
- Send a message to the patient + caregivers; replies are threaded, not lost in voicemail
- Append clinical notes to the timeline (visible to the patient under HIPAA right-of-access)
What Helix isn't (yet)
Helix is not a certified e-prescribing network. Refill requests are coordinated; the actual prescription transmission still goes through your existing EMR / e-prescribing tool. Direct integration with certified networks (Surescripts, etc.) is on the roadmap but not live.
Compliance posture
Orvica operates as a HIPAA business associate to provider organizations using Helix with PHI. Standard BAA terms cover use and disclosure, breach notification (72-hour SLA), subcontractor obligations, and return/destruction of PHI on termination. See the NPP, security policy, and trust center for full detail.