Helix · for small practices & care coordinators

The coordination layer your EMR was never going to be.

You already have an EMR for billing and charting. Helix is the layer that lives between visits: medication reconciliation, refill triage, family messaging, and care notes that travel with the patient instead of being trapped in a portal.

Built for practices that

• Have 1–10 prescribers + 1–3 care coordinators
• Run on cash-pay or hybrid billing (concierge, functional medicine, mental health, geriatric care)
• Spend hours each week on between-visit medication / refill triage
• Need a calmer message thread than "patient called the front desk again"

What you get on the Practice plan

• Multi-prescriber workspace with role-based access (admin, prescriber, coordinator)
• Cash-pay invoicing routed through Volt (Stripe Connect) with hosted payment links
• Custom practice branding on patient-facing emails and SMS
• Quarterly audit exports (CSV + PDF) for HIPAA risk reviews
• Mass-download of patient records on request (e.g. departing prescriber)
• Practice-wide MFA enforcement + session timeout policies

Pricing

$99 per provider per month, billed monthly. No setup fee. No long-term contract. 30-day refund window. Cash-pay invoicing through Volt: 2.9% + 30¢ per transaction (standard Stripe rate), paid by you or passed to the patient at your discretion.

BAA + onboarding

Standard BAA executed before any PHI is ingested. Onboarding typically takes 1–2 weeks: NPI verification for each prescriber, practice profile setup, custom branding, and a structured import of your existing patient roster from a CSV or HL7 feed (if available).